PRIVACY

Your Privacy Matters at kbazzi

We are committed to protecting your personal data with transparency and care. This Privacy Policy explains exactly what information kbazzi collects, how it is used, and the rights you hold as a player on our platform.

Last Revised: January 2026

SSL 256-bit Encrypted

18+ Platform

Bangladesh Market

Secure Data Storage Your personal data is stored on encrypted servers with strict access controls

Your Rights Protected Access, correct, or delete your data at any time by contacting our support team

No Data Selling kbazzi never sells your personal information to third-party advertisers

Cookie Transparency We explain every category of cookie we use and why it is necessary

Last Updated: 1 January 2026 | Version 2.4

Encrypted Storage

All personal data held by kbazzi is stored on AES-256 encrypted servers located in secured data centres with restricted physical and logical access controls.

Player Rights First

You may request access to, correction of, or erasure of your personal data at any time. kbazzi responds to all verified data rights requests within 30 days.

No Data Selling

kbazzi does not sell, rent, or trade your personal information to third-party marketers, advertisers, or data brokers under any circumstances.

Minimal Data Collection

We collect only the data that is strictly necessary to operate the platform, verify your identity, process payments, and comply with our legal obligations.

Secure Transmission

All data exchanged between your device and the kbazzi platform is protected by TLS 1.3 encryption in transit, preventing interception by third parties.

Opt-Out Available

You may opt out of non-essential communications such as promotional emails and bonus notifications at any time via your account settings or by contacting support.

Section 1

Data We Collect

kbazzi collects personal data from you in three primary ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information we receive from trusted third-party partners such as payment processors and identity verification services. This section explains each category in detail.

Information You Provide Directly

When you register an account with kbazzi, we collect the following information that you submit through our registration and verification forms:

Identity Data: Your full legal name, date of birth, and gender as it appears on your government-issued identification document.
Contact Data: Your email address, mobile phone number, and residential address (street, city, division, and postal code within Bangladesh).
Verification Documents: Copies of government-issued photo ID (National ID card, passport, or driving licence) and proof of address submitted during the KYC process.
Financial Data: Payment method details including bKash account number, Nagad account number, Rocket or Upay wallet identifiers, and masked card details (last four digits, expiry) for Visa and Mastercard. Full card numbers are never stored on kbazzi servers.
Account Credentials: Your chosen username and a hashed (never plain-text) version of your password. We cannot read your password; it is stored as a one-way cryptographic hash.
Correspondence Data: Records of communications between you and kbazzi's support team, including emails, live chat transcripts, and support ticket content.

Information Collected Automatically

When you visit or interact with the kbazzi platform, certain technical and behavioural data is collected automatically by our systems. This data helps us deliver a stable, secure, and personalised experience.

Device & Technical Data: IP address, device type, operating system and version, browser type and version, screen resolution, and language settings.
Usage Data: Pages visited, features used, games played, bet amounts and outcomes, session duration, click patterns, and navigation paths within the platform.
Transaction Logs: A complete record of all deposits, withdrawals, bonus activations, wagers, and settlements associated with your account.
Location Data: Approximate geographic location derived from your IP address, used to confirm Bangladesh-region access. We do not collect GPS or precise device location.
Cookie Data: Data stored by cookies and similar tracking technologies on your device, as described in Section 4 of this policy.

Information Received from Third Parties

kbazzi may receive limited personal data about you from third-party service providers engaged to support our operations, including:

Identity Verification Providers: Confirmation of identity and age from digital KYC service providers when you submit verification documents.
Payment Processors: Transaction confirmation data from bKash, Nagad, Rocket, Upay, and card payment gateways. We receive only what is necessary to reconcile your account — we do not receive your full payment credentials from these providers.
Fraud Prevention Services: Risk signals and flagged indicators from anti-fraud and anti-money-laundering (AML) screening services used to protect the platform and its players.

Children's Data: kbazzi does not knowingly collect personal data from individuals under the age of 18. If we discover that an account has been created by or on behalf of an underage individual, the account will be closed immediately and any personal data associated with it deleted in accordance with our retention policy.

Section 2

How We Use Your Data

kbazzi uses the personal data it collects for specific, clearly defined purposes. We do not use your data in ways that go beyond what is described in this Privacy Policy. The table below summarises the primary purposes for which we process your data, the type of data involved in each purpose, and the legal basis on which we rely.

Purpose	Data Used	Legal Basis
Account registration and management	Identity, Contact, Credentials	Contract performance
Identity verification (KYC)	Identity, Verification Documents	Legal obligation
Processing deposits and withdrawals	Financial, Transaction Logs	Contract performance
Delivering betting and gaming services	Usage, Transaction Logs	Contract performance
Fraud detection and AML screening	Identity, Financial, Device & Technical	Legal obligation / Legitimate interest
Responsible gaming monitoring	Usage, Transaction Logs	Legal obligation / Legitimate interest
Customer support and dispute resolution	Correspondence, Identity, Transaction Logs	Contract performance / Legitimate interest
Promotional communications (opt-in)	Contact, Usage	Consent
Platform security and abuse prevention	Device & Technical, Location, Cookie	Legitimate interest
Analytics and product improvement	Usage, Cookie (anonymised)	Legitimate interest

Marketing Communications

If you have opted in to receive promotional communications from kbazzi, we may use your contact data to send you information about bonuses, seasonal promotions (such as Eid offers, BPL season promotions, and Pohela Boishakh specials), new game launches, and platform updates. You may withdraw your consent to receive marketing communications at any time by updating your preferences in your account settings or by contacting support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before you withdrew consent, and it does not affect operational communications that are necessary to deliver our service to you (such as transaction confirmations and account security alerts).

No Profiling for Third Parties: kbazzi does not use your personal data to build profiles for sale to third-party advertisers or data brokers. Any profiling activity on our platform is limited to internal purposes such as personalising your game recommendations and detecting unusual account activity for fraud prevention.

Section 3

Data Sharing & Disclosure

kbazzi does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the identified purpose. All third parties with whom we share data are bound by contractual obligations to protect your information and to use it solely for the purposes for which it was disclosed.

Service Providers

We engage a limited number of trusted service providers to support the operation of the kbazzi platform. These providers act as data processors on our behalf and are prohibited from using your data for their own purposes. Categories of service providers include:

Payment Processors: bKash, Nagad, Rocket, Upay, and international card payment gateways receive the minimum data necessary to authenticate and process your transactions.
Identity Verification: KYC and AML screening providers receive copies of your identity documents for the sole purpose of verifying your age and identity in compliance with our obligations.
Game Providers: Software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier to manage your game sessions and RNG integrity. They do not receive your name, contact details, or financial data.
Cloud Infrastructure: Hosting and database providers who store platform data on our behalf under strict data processing agreements.
Customer Support Tools: Live chat and ticketing platform providers who facilitate communication between you and our support team.

Legal and Regulatory Disclosure

kbazzi may be required to disclose your personal data to government bodies, law enforcement agencies, or regulatory authorities in the following circumstances:

In response to a lawful court order, subpoena, or statutory demand from a competent authority.
Where we are required to report suspected money laundering, terrorist financing, or other financial crime under applicable law.
Where disclosure is necessary to protect the safety of any person or to prevent or investigate fraud affecting the platform.
In connection with any merger, acquisition, or sale of all or part of kbazzi's business assets, where the receiving party agrees to honour this Privacy Policy with respect to your personal data.

International Transfers: Some of our service providers — particularly game studios and cloud infrastructure partners — may process data outside Bangladesh. Where this occurs, we ensure appropriate safeguards are in place, including contractual data protection clauses consistent with international privacy standards.

Section 4

Cookies & Tracking

kbazzi uses cookies and similar tracking technologies (collectively "cookies") to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise your device on subsequent visits and to remember certain information about your session.

Categories of Cookies We Use

Category	Purpose	Duration	Can Be Disabled?
Strictly Necessary	Session management, authentication, security token validation, load balancing	Session / Up to 24 hours	No — required for platform to function
Functional	Remembering your language preference, game lobby layout, and session settings	Up to 90 days	Yes — disabling may affect your experience
Analytics	Understanding how players navigate the platform to improve page performance and user flows (anonymised data)	Up to 12 months	Yes — opt out via account settings
Fraud Prevention	Device fingerprinting and session anomaly detection to identify duplicate accounts and suspicious behaviour	Up to 12 months	No — required for platform security

Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored by any website. Please note that disabling certain categories of cookies — particularly strictly necessary and fraud prevention cookies — may prevent you from logging in or using core platform features. kbazzi does not use third-party advertising cookies or cross-site tracking cookies for the purpose of targeted advertising on external platforms.

Local Storage: In addition to cookies, kbazzi may use HTML5 local storage to preserve certain session preferences on your device. Local storage data is not transmitted to our servers with every request and is cleared when you clear your browser's site data for kbazzi.org.

Section 5

Data Retention

kbazzi retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and contractual obligations. The table below outlines our standard retention periods by data category.

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years post-closure	Legal and regulatory compliance
KYC / identity documents	Duration of account + 5 years post-closure	AML obligations
Transaction records	7 years from transaction date	Financial record-keeping requirements
Betting and gaming history	5 years from last activity	Dispute resolution and responsible gaming
Support correspondence	3 years from last contact	Dispute resolution and service improvement
Analytics data (anonymised)	12 months on a rolling basis	Platform performance optimisation
Marketing preferences	Until opt-out, then deleted within 30 days	Consent management

When your personal data is no longer required within its retention period, kbazzi will securely destroy or permanently anonymise it in accordance with our internal data destruction procedures. Anonymised data — which cannot reasonably be used to identify you — may be retained beyond these periods for statistical and research purposes.

Section 6

Data Security

kbazzi takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly to reflect evolving security standards and the nature of threats we monitor.

Technical Safeguards

Encryption in Transit: All data transmitted between your device and kbazzi is protected by TLS 1.3, the current industry standard for secure web communications.
Encryption at Rest: Sensitive personal data stored in our databases is encrypted using AES-256 encryption. Encryption keys are managed separately from the data they protect.
Password Hashing: Account passwords are never stored in plain text. They are processed using a modern one-way hashing algorithm (bcrypt) with unique salt values, making them computationally infeasible to reverse.
Access Controls: Access to personal data within kbazzi's systems is restricted on a strict need-to-know basis. Staff members can only access data that is required for their specific role. All internal access is logged and audited.
Two-Factor Authentication: kbazzi's internal systems require multi-factor authentication for all staff access to databases containing player personal data.
Intrusion Detection: We operate automated intrusion detection and anomaly-alerting systems that monitor our infrastructure for unusual access patterns around the clock.

Organisational Measures

All staff with access to personal data undergo data protection training as part of their onboarding and on a regular refresher basis.
Data processing agreements are in place with all third-party service providers who handle personal data on our behalf.
kbazzi maintains an incident response plan for potential data breaches, including defined escalation paths and notification procedures.

Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kbazzi will notify affected players without undue delay and will take all reasonable steps to contain the breach and mitigate its impact. We recommend that you also take responsibility for maintaining strong, unique passwords for your kbazzi account.

Section 7

Your Privacy Rights

As a player on the kbazzi platform, you hold a number of rights with respect to the personal data we hold about you. kbazzi is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and your registered account username.

Right to Access: You have the right to request a copy of the personal data that kbazzi holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of a verified request.
Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as address updates) can be made directly within your account dashboard.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data. This right is subject to limitations — for example, we cannot delete data that we are legally required to retain for regulatory or legal compliance purposes.
Right to Restriction: You may request that kbazzi restrict the processing of your personal data in specific circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and a decision is pending.
Right to Data Portability: Where processing is based on your consent or on a contractual relationship, you have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another service provider where technically feasible.
Right to Object: You have the right to object to processing of your personal data where that processing is based on kbazzi's legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to Account Closure: You may request permanent closure of your kbazzi account at any time by contacting support. Upon closure, your personal data will be handled in accordance with the retention periods set out in Section 5. Account closure requests from players who are under active self-exclusion will be processed in conjunction with responsible gaming procedures.

Response Timeframes

kbazzi aims to acknowledge all privacy rights requests within 3 business days (Bangladesh Standard Time, UTC+6) and to fulfil verified requests within 30 calendar days. Where a request is particularly complex or where a large volume of requests has been received simultaneously, this period may be extended by up to a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.

Identity Verification for Requests: To protect your privacy, kbazzi will ask you to verify your identity before processing any data rights request. This is to ensure we do not disclose or delete another person's data at the request of an unauthorised party. Verification typically requires confirming details associated with your registered account.

Section 8

Contact & Updates

How to Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or the way kbazzi handles your personal data, we encourage you to contact our support team in the first instance. We take all privacy-related queries seriously and will work with you to resolve any concern promptly and transparently.

Our support team is available 24 hours a day, 7 days a week, and aims to respond to all privacy-related correspondence within 24 hours (Bangladesh Standard Time, UTC+6). You can reach us at the following contact address — please note this is displayed as plain text and is not a clickable link:

Email: [email protected]

When contacting us about a privacy matter, please include your registered username and a clear description of your query or request. For data rights requests, please use the subject line "Privacy Rights Request" so that your message is directed to the correct team without delay.

Updates to This Privacy Policy

kbazzi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes to the services we offer, or changes in applicable law. When we make material changes — those that meaningfully affect how we collect, use, or share your personal data — we will notify you via the email address associated with your account and display a prominent notice on the platform for a period of at least 14 days following the change.

The "Last Updated" date at the top of this page reflects the date on which the most recent revision came into effect. We recommend checking this page periodically so that you remain informed about how kbazzi protects your information. Minor updates — such as clarifications of existing language, corrections of typographical errors, or formatting improvements that do not change the substance of the policy — may be made without advance notice.

Your continued use of the kbazzi platform following the effective date of any revision to this Privacy Policy constitutes your acknowledgement that you have read the updated policy. If you do not agree with the revised policy, you may request account closure as described in Section 7.

Our Commitment: Privacy is not a legal checkbox at kbazzi — it is a core operating principle. We are committed to giving you genuine transparency over your data, maintaining robust security practices, and treating every privacy query with the seriousness it deserves. If you believe we have fallen short of the standards described in this policy, we want to hear from you so that we can make it right.

Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by kbazzi in connection with the kbazzi.org website and any associated mobile-optimised interfaces. It does not apply to third-party websites or services that may be referenced on our platform. Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate under their own privacy policies with respect to data processed within their game clients. We encourage you to review those policies independently if you have concerns about data handled within a specific game environment.

This policy is written and published in English. In the event of any inconsistency between an English-language version and any translated summary (if any such summary exists for accessibility purposes), the English-language version shall prevail.

Have Questions About Your Privacy?

Our support team is available around the clock to help with any privacy-related query. You can also explore our full Terms and Conditions, learn about responsible gaming tools, or head to the kbazzi Casino to enjoy our games with confidence.

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